September 26, 2022


Technology Forever

Google salvaged Robinhood’s one-star ranking by deleting just about 100,000 negative opinions

Google is actively getting rid of destructive evaluations of the Robinhood application from the Google Enjoy Store, the enterprise verified to The Verge. Following some disgruntled Robinhood buyers arranged strategies to give the application a a person-star evaluation on Google’s Play Store and Apple’s App Store — and succeeded in evaluation-bombing it all the way down to a one-star score — the corporation has now deleted ample assessments to deliver it back up to just about four stars.

Robinhood came under rigorous scrutiny on Thursday, immediately after the stock buying and selling application declared it would block purchases of GameStop, AMC, and other stocks designed preferred by the r/WallStreetBets subreddit, and some consumers have currently replaced their deleted one particular-star reviews with new ones to make their anger heard.

Here’s a screenshot from the Enjoy Store website page captured by 9to5Google when the application experienced a one particular-star ranking and virtually 275,000 testimonials:

Robinhood’s web site on the Play Keep before on Thursday.
Picture: 9to5Google

And here’s a screenshot we took shortly right before publishing this article, exhibiting a practically 4-star ranking and all-around 180,000 critiques.

Robinhood’s Participate in Retailer ranking later on on Thursday.

It’s not outside the house Google’s purview to delete these posts. Google’s policies explicitly prohibit testimonials intended to manipulate an app’s rating, and the corporation says it has a program that “combines human intelligence with equipment learning to detect and enforce policy violations in scores and evaluations.” Google states it specifically took action on critiques that it felt self-confident violated individuals insurance policies, the firm tells The Verge. Google claims corporations do not have the means to delete assessments on their own.

On Apple’s App Retail store, Robinhood has a 4.7 rating, and we did not see any opinions more recent than Wednesday. However, common applications like TikTok, Uno, and Genshin Impact also did not have opinions from any afterwards than Wednesday when we checked.

Sad Robinhood end users are not just applying evaluations to display their ire — they’re also calling for a class motion lawsuit. Afterwards on Thursday, Robinhood stated it would make it possible for “limited buys” of specified stocks on Friday. The organization said that halting buys on Thursday was “a threat-administration selection.”