LUBBOCK, Texas – The Only Mac shop in Lubbock is one of dozens nationwide that have been shut down immediately after the 3rd-social gathering Apple retailer declared personal bankruptcy last 7 days, leading to major challenges for its shoppers.
Joey Martinez, a student, Maritime Veteran and artist in Lubbock, remaining his notebook at Merely Mac for repair in May. He been given an e mail last 7 days stating his pc was preset and all set for select up.
When Martinez arrived, he learned the locked doorway lined in notices.
At the forefront: a lock-out see regarding missed rent payments with make contact with info for the home manager.
Martinez known as the house supervisor to retrieve his computer system from inside of the retail store, but she claimed she does not have the lawful authority to allow him within, which KLBK Information verified, and encouraged he receive an attorney.
The assets supervisor later on notified Martinez when she uncovered that Just Mac filed for Chapter 7 individual bankruptcy, which usually means the firm will be liquidated.
Martinez, at a decline, stated he wasn’t absolutely sure what to do. He reached out to Simply just Mac and did not get a reaction.
“I will need my computer. I’m meant to be operating on a paper appropriate now. I’m not in a position to do that,” Martinez mentioned. “My computer’s been held hostage. I know that appears funny, but it is true.”
Martinez is not only missing college assignments, but he said he’s missing get the job done much too.
“I most likely misplaced about $2,800 just within just the [last] 7 days. I’m gonna have to get a reduction and see what I can do as a result of my lawyer to get my income back and be compensated for the time that I’ve dropped through function,” Martinez stated.
He additional, “I might have to go buy another laptop to get the job done.”
KLBK Information also attempted to speak to Basically Mac, but we have not been able to access them for remark either.
Martinez later known as Apple and mentioned the human being he spoke with did not know about the bankruptcy, and thus did not have answers for him. That was previous week.
“I have long gone as a result of just about every channel that I could go by means of and haven’t listened to nearly anything again and I’m confident I’m not the only man or woman heading via this,” Martinez reported, introducing that he even submitted a police report citing stolen home.
KLBK Information read from an Apple spokesperson on Tuesday night. The enterprise said:
Apple is operating to guidance consumers who have repairs collected by Merely Mac … We could not have all of the answers proper now. It’s still producing, but we are going to aid the customers.
Statement from Apple Inc. spokesperson
The spokesperson also stated any Apple clients with units in Simply just Mac suppliers ought to connect with 1-800-My-Apple and question to discuss with another person about Just Mac.
Martinez identified as Apple once more on Wednesday and stated he felt much greater about the dialogue.
Apple reassured him that he would get his computer system again. The shopper support representative asked for his electronic mail address so they could send out a letter advising him on following techniques.
Simply Mac was an Apple-approved retailer, but it also worked with other companies, like AT&T.
Martinez reported he tried using contacting his AT&T supplier about an problem with a distinctive machine, his mobile phone, and he claimed they referred him again to Merely Mac, not recognizing they went bankrupt.
He stated he doesn’t know how or when he’ll get his notebook again, but he does imagine – with more conversation – it will finally happen.